Spoken Word is the Word: Growing value in Digital Audio

Posted by Jim Salveson on Feb 10, 2020 4:11:32 PM

Audio is booming! Every report that you read right now points to 2020 being the year that digital audio finally takes the UK by storm. Podcasts are growing, Smart Speakers are everywhere and there is constant talk about the 'Golden Era' for digital audio. 

Obviously, with a growing audience comes growing interest from people keen to cash in on the increasing popularity, but is it just the lure of more potential listeners than before that is tempting the big (and small) players into action?

There is a fairly simple answer here. An increasing number of listeners across the medium creates a bigger audience to whom you can sell products and services. It's a logical step that the increased audience has more potential value and invites more interest. You don't need me to tell you that.

Making money from audiences consuming audio is nothing new either. For generations "audio" has largely been consumed via radio and making cash from that consumption has been a fairly simple and unchanged process: You leverage your audience numbers to bring in revenue. The bigger the audience the bigger the revenue. With that model, there should be no surprise that a quickly growing "digital audio" audience would see an equally fast-growing number of marketers keen to reach new ears. But, could it be that there is far greater potential in the world of digital audio than just selling products to an engaged audience?

Podcasts listeners are great to sell to! Podcast One's research into the "Super Listener" has shown the value in advertising targeted products to podcast audiences who's greater level of engagement increases the impact of said advertisements but, the recent interest from the big players suggests there is something more to play for here. 

Outside of straight B2C advertising, one of the common beliefs when it comes to an increased interest in digital audio (especially podcasting) is that some creators will look to leverage content for cash. Several big players in audio are already positioning themselves as the "Netflix of Podcasting" seeking to create high-quality, must-listen-to audio that will, in turn, drive subscriptions and generate revenue.

It's a sound idea. Although I can foresee some resistance from podcast listeners who are used to consuming content for free, there is no reason that a pay-to-listen model wouldn't work for audio. We've already seen it work in the video world with services like Amazon Prime and Netflix and for a while now, there has been some movement towards "subscription" podcasts with some creators experiencing success in this area (especially when it comes to charging super-fans for bonus/extra content). If we look to the US (who are ahead of the game when it comes to charging for audio content) publications like The Slate and The Athletic have used premium audio as a way to build subscriptions to their channels with some success.

As long as the audio quality is high enough, I can see this approach working. A combination of attracting popular names to create new podcasts and moving popular shows, with established audiences, to a pay-to-listen model should lead to success for some providers. However, as with video, we will likely see a few select providers flourish whilst others fall away - after all, how many "podcast subscriptions" will the average listener be willing to pay each month?

Spotify's approach here appears to be slightly different. They have already made moves to make their platform appeal as a podcast listening tool rather than just a music streaming service with the addition of podcast playlists and discovery tools. It would appear they are soon to leap into own-brand content too. The recent accusation of sport content creators "The Ringer" (who create The Bill Simmons Podcast) suggests they are keen on growing their own podcast empire (they already purchased Gimlet Media back in 2019). Although they have not done so yet, the logical step for Spotify is to remove these podcasts (and future podcasts) from the wider providers to create "Spotify Exclusive" podcasts. This would not only create added value for those who already subscribe to the platforms existing service but also create an added incentive to those who are yet to sign up.

It feels like there is something bigger here though.

Spotify's interest COULD be explained by the desire to create a subscription network and drive more users to their platform but the level of interest from the likes of Google suggests a bigger opportunity for digital audio as a whole.... and that opportunity is audience data.

We already know a lot about our podcast listeners. Exact numbers, locations, age, sex... it’s a far deeper, and more accurate level of audience data than say, something like a radio which in the UK relies on the antiquated RAJAR system. The depth of that data is growing all the time, and this creates an interesting layer of added value. 

Audio analytics tools are starting to provide information not only on what file/show a user listens to but what specific content they enjoy, how long they listen, optimum times of day for consumption and even topical turn-offs. Spotify can already target adverts based on categories such as age/location of their audience but with even more big data they could create a hugely powerful advertising formula. By applying information on-trend and behavior patterns to their wider listener base they can serve far more focused, impactful promotions to their entire portfolio both music and podcast. 

The lure of user data combined with audio would also explain Google's increased interest in the medium. The launch of Google Assistant has shown that the tech giant has an interest in Voice as a whole but they have previously stopped short of creating their own content or exclusively licensing it from others. 

The launch of the Google Audio News service in the US (we assume with UK/EU roll out to follow) is a shift in focus here. Google will now serve focused audio news content from a limited number of providers to its users based on previous online activity. This content (to date) contains no advertising of any kind so we can assume that Google is finding value elsewhere - audience data and user behavior is the obvious payoff.

Digital Audio does indeed seem to be entering a golden era but it's down to much more than more ears on the product. More information on individual listeners and better tracking of audience behavior means that not only can platforms tempt their listeners to listen for longer but they can also serve them hugely targeted, personalized adverts whilst they do so.

We know from Facebook how powerful targeted adverts inserted into a content stream can be - why shouldn't audio harness the same power?

Topics: AI, voice tech, voice search, ML, sports podcast, football, sports social, sports audio

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